What is included in the purpose of the 'relationship management' practice?
What is included in the purpose of the 'relationship management' practice?
The purpose of the 'relationship management' practice involves identifying, analyzing, monitoring, and continually improving relationships with stakeholders. This ensures that interactions and engagements with stakeholders are effective and beneficial, which is crucial for maintaining positive and productive relationships that support business objectives.
A. Identifying, analyzing, monitoring, and the continual improvement of relationships with stakeholders = relationship management B. Setting clear business-based targets so that the delivery of a service can be properly assessed = service level C. Creating collaborative relationships with key suppliers to uncover and realize new value = supplier management D. Handling all pre-defined, user-initiated service requests in an effective and user-friendly manner = service request management
I think A option should be: "A. Identifying, analyzing, monitoring, and the continual improvement of SERVICES with stakeholders"