Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 186

Which guiding principle discourages 'silo activity'?

    Correct Answer: C

    The guiding principle that discourages 'silo activity' is 'Collaborate and promote visibility'. This principle emphasizes the importance of working together and ensuring transparency among different teams and within the organization. By promoting collaboration and making information visible, organizations can break down silos and foster a more integrated and cooperative environment.

Discussion
OURAOURAOption: C

C is correct

proslovemOption: C

C is the correct answer.

NVAVOption: C

C. Siloes prevent the flow of information and knowledge; one team does not have visibility of what another team is doing. Collaboration and making work visible between teams are the antidotes to the inherent problems of a siloed organization.

MarcusWG86Option: C

4.3.4 Collaborate and promote visibility Applying the guiding principle of think and work holistically (see section 4.3.5) can help organizations to break down barriers between silos of work.