ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 248


Which TWO are inputs to the service value system?

1. Demand

2. Products

3. Value

4. Opportunity

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Correct Answer: D

The inputs to the service value system in ITIL 4 are Demand and Opportunity. The service value system is structured to convert these inputs into value for customers and other stakeholders through various activities, practices, and components within the system.

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GranddudeOption: D
Oct 25, 2022

ITIL 4 introduces the Service Value System, or SVS. The key inputs to this system are opportunity and demand, and the key output is value for customers and other stakeholders.