Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 248

Which TWO are inputs to the service value system?

1. Demand

2. Products

3. Value

4. Opportunity

    Correct Answer: D

    The inputs to the service value system in ITIL 4 are Demand and Opportunity. The service value system is structured to convert these inputs into value for customers and other stakeholders through various activities, practices, and components within the system.

Discussion
GranddudeOption: D

ITIL 4 introduces the Service Value System, or SVS. The key inputs to this system are opportunity and demand, and the key output is value for customers and other stakeholders.