Which guiding principle considers customer and user experience?
Which guiding principle considers customer and user experience?
The guiding principle 'Focus on value' emphasizes the importance of understanding and achieving what is valuable for the customer and user. This necessarily involves considering their experience and ensuring that the products or services meet their needs and expectations. Therefore, the principle that considers customer and user experience is 'Focus on value'.
The focus on value principle encompasses many perspectives, including the experience of customers and users.
B is correct.
answer B