ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 41


Identify the missing words in the following sentence:

A user is [?] that uses services.

Show Answer
Correct Answer: B

A user is a role that uses services. In this context, 'role' accurately describes the function of a user within a service framework, as users perform specific actions related to using the service provided.

Discussion

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WaynepandiOption: B
Mar 19, 2021

B) Roles: Service Consumer and Service Provider User comes under service consumer

JeroenvdSOption: A
Jul 16, 2023

I would go with A. "The service consumer is the person or organisation that is receiving a service", and user, who is a service consumer, is “a person who uses services.”

bigpete975Option: B
Dec 24, 2021

B is correct.

certgreedOption: B
Jan 31, 2022

correct answer is B

certgreedOption: B
Apr 12, 2022

correct answer is B

MarcusWG86Option: B
Feb 27, 2023

2.2.2 Service consumers User: The role that uses services.

_poli_Option: B
Dec 18, 2023

B - 2.2.2. Service consumers --> Service consumer is a generic role (...) When receiving services, an organisation takes on the role of the service consumer. A. an organization --> takes on the ROLE. C. a team --> team members take on that ROLE. D. a supplier --> provides a service.

LuxurieOption: B
Mar 6, 2023

Correct answer is B

lbandasoOption: B
Sep 28, 2023

yes, B

EnccoOption: B
Nov 22, 2023

B is the correct one. Grammatically correct , A could be correct as well but if the sentence is built differently.

NetMasterXOption: B
Dec 15, 2023

User is a role! DUH!

rabarbar1Option: B
Dec 15, 2023

Role for sure.

viswakalyanOption: B
Jul 4, 2024

Correct answer : - a role