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Question 114

Which helps to manage an incident when it is unclear which support team should be working on the incident?

    Correct Answer: B

    Swarming helps to manage an incident when it is unclear which support team should be working on the incident. This technique involves multiple stakeholders collaborating at the initial stages of incident management until it can be determined which team is best suited to take over, thereby ensuring a more efficient resolution process.

Discussion
SandyIndiaOption: B

Some organizations use a technique called swarming to help manage incidents. This involves many different stakeholders working together initially, until it becomes very clear which of them is best placed to continue and which can move on to other tasks.

Fund81Option: B

B Under 5.2.5, Some organizations use a technique called swarming to help manage incidents. This involves many different stakeholders working together initially, until it becomes clear which of them is best placed to continue and which can move on to other tasks.

bigpete975Option: B

B is correct.

aldacumaphOption: B

Ok swarming