What ensures that service providers and service consumers continue to create value together?
What ensures that service providers and service consumers continue to create value together?
Service relationship management ensures that service providers and service consumers continue to create value together. It involves joint activities and interaction that ensure continual value co-creation based on agreed and available service offerings.
2.4.1 Service relationship management - Joint activities performed by a service provider and a service consumer to ensure continual value co-creation based on agreed and available service offerings
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