Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 211

What is defined as `any component that needs to be managed in order to deliver an IT service`?

    Correct Answer: C

    A configuration item is defined as any component that needs to be managed in order to deliver an IT service. This encompasses hardware, software, documentation, and any other element that is required to ensure the proper functioning and support of an IT service, making it a comprehensive term for managed components in IT service management.

Discussion
SentaSamaOption: C

Glossary from Axelos configuration item (CI) Any component that needs to be managed in order to deliver an IT service.

WolejonOption: C

C is the correct answer.

itilheadOption: C

c ITIL® 4 defines a CI as any component that needs to be managed in order to deliver an IT service. ISO/IEC 20000:2018 says a CI is any element that needs to be controlled in order to deliver a service

JoshuauuOption: C

C is correct

mmhawishOption: A

IT asset is any financially valuable component that can contribute to the delivery of an IT product or service

mmhawishOption: B

IT asset is any financially valuable component that can contribute to the delivery of an IT product or service