Which is a key element of the 'think and work holistically' guiding principle?
Which is a key element of the 'think and work holistically' guiding principle?
A key element of the 'think and work holistically' guiding principle is understanding the methods applicable to complex systems. This principle emphasizes the importance of considering the entire organization and how its components interact with each other, rather than focusing on individual parts in isolation.
A. Assessing which procedures can be re-used when improving a service (start where you are) B. Understanding the methods applicable to complex systems (think and work holistically) C. Eliminating metrics which do not contribute to achieving an objective (keep ut simple and practical) D. Using technology for standard tasks to give people time for complex activities (optimaze and automate)
4.3.5 Taking a holistic approach to service management includes establishing an understanding of how all the parts of an organization work together in an integrated way. In other words, understanding complex systems.