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Question 284

What ensures that a service provider and a service consumer continually co-create value?

    Correct Answer: C

    Service relationship management are joint activities performed by the service provider and service consumer to ensure the continual co-creation of value. This process involves collaboration, communication, and mutual understanding between both parties to align their goals and ensure that the services provided continually meet the consumer's needs and expectations.

Discussion
NVAVOption: C

C: Service relationship management are joint activities performed by the service provider and service consumer to ensure the continual co-creation of value based on the agreed and available service offerings