ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 122


Which practice establishes a channel between the service provider and its users?

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Correct Answer: D

Service desk is the practice that establishes a communication channel between the service provider and its users. It acts as the primary point of contact for users when they need assistance, support, or information regarding services provided.

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bigpete975Option: D
Dec 24, 2021

D is correct.

liquidzer0Option: D
Jul 6, 2022

Keyword "user".

aaaah9000123Option: D
Jan 24, 2023

key is User and D is correct