Which is one of the MAIN concerns of the 'design and transition' value chain activity?
Which is one of the MAIN concerns of the 'design and transition' value chain activity?
The main concern of the 'design and transition' value chain activity is to ensure that products and services meet stakeholder expectations. This involves focusing on the quality, cost, and timely delivery of services to meet the requirements set by stakeholders. The 'design and transition' activity is crucial in transforming requirements into specifications for building and delivering the services.
A. Understanding the organizationג€™s vision. Plan. B. Understanding stakeholder needs Engage. C. Meeting stakeholder expectations. Design and Transition. D. Ensuring service components are available. obtain/build.
Should be C The purpose of the design and transition value chain activity is to ensure that products and services continually meet stakeholder expectations for quality, costs and time to market.
Design and Transition ensures that services and products meet stakeholder expectations, considering quality, cost and time-to-market. The primary focus is to take the requirements from Engage and provide specifications for Obtain/Build. This activity also delivers new and changed services and products to the Deliver and Support activity.
Engage The Engage activity provides understanding of stakeholder needs, transparency, and good relationships with all stakeholders. This activity takes requirements from customers and transforms them into design requirements for the Design and Transition activity.
C. Meeting stakeholder expectations
The answer is C
C. Meeting stakeholder expectations. Design and Transition
C is correct. D relates to "obtain/build"
See ITIL Foundation Book 4.5.4
The value chain activity that ensures products and services continually meet stakeholder expectations for quality, costs, and time to market.
C. Meeting stakeholder expectations
Correct answer is C - design and transition The value chain activity that ensures products and services continually meet stakeholder expectations for quality, costs, and time to market. Referenced from Axelos Text book ITIL 4
C. Meeting stakeholder expectations
C is correct. D relates to "obtain/build"
C is correct
C is correct.
The correct answer is B "Design and Transition" as per the following link: https://www.beyond20.com/blog/what-is-the-itil-4-service-value-chain/
Sorry, I fat fingered this one. :( I meant to say that C is the correct answer, as also indicated by others here.
It is C