Which dimension of service management includes consideration of the type of relationship required with other organizations involved in the design and delivery of services?
Which dimension of service management includes consideration of the type of relationship required with other organizations involved in the design and delivery of services?
The correct answer is 'Partners and suppliers'. This dimension of service management encompasses an organization’s relationships with other organizations that are involved in the design, development, deployment, delivery, support, and/or continual improvement of services. This dimension specifically considers the type of relationship required with other organizations involved in service delivery.
Answer C "The partners and suppliers dimension encompasses an organization’s relationships with other organizations that are involved in the design, development, deployment, delivery, support and/or continual improvement of services."