Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 337

Which describes an unresolved problem which has been already analysed?

    Correct Answer: C

    A known error is a problem that has been analyzed and diagnosed, but for which a permanent resolution has not yet been implemented. It is characterized by known symptoms and the initial stages of investigation have been completed.

Discussion
RogercamposOption: C

C is correct, know error