Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 318

Which component is focused on the activities needed by an organization to help it co-create value?

    Correct Answer: B

    The service value chain is focused on the activities needed by an organization to help it co-create value. It represents a set of interconnected activities an organization performs to deliver valuable products and services to its customers, facilitating value co-creation. Therefore, the correct option is 'Service value chain'.

Discussion
DarsenatorOption: B

B. Service value chain https://www.bmc.com/blogs/itil-service-value-chain/ Keyword = Activities

randy227Option: B

4.1 Service value chain - A set of interconnected activities that an organization performs to deliver value