Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 193

Identify the missing word in the following sentence:

A [?] is the addition, modification, or removal of anything that could have a direct or indirect effect on services.

    Correct Answer: C

    A change is the addition, modification, or removal of anything that could have a direct or indirect effect on services.

Discussion
CodikasOption: C

C. Change - by definition is addition, modification, or removal of anything that could have a direct or indirect effect on services.

bigpete975Option: C

C is correct.

makowskim3Option: C

C - correct.