ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 161


Which statement about value creating activities is CORRECT?

Show Answer
Correct Answer: A

Each value stream should be designed with a specific combination of service value chain activities. This ensures that the value stream is tailored to meet the unique needs and circumstances of particular scenarios effectively and efficiently. The service value chain is a sequence of activities necessary to design, transition, deliver, and improve services, and by combining these activities in specific ways, organizations achieve desired outcomes and benefits.

Discussion

17 comments
Sign in to comment
FrameffOption: A
Feb 27, 2022

"To carry out a certain task or respond to a particular situation, organizations create service value streams. These are specific combinations of activities and practices, and each one is designed for a particular scenario." On top of that, the value stream is not an operating model.

Panda_manOption: A
Apr 23, 2023

According to the book should be A , while in the definition for value stream nowhere says it's an operating model

BananaSlugOption: C
Oct 23, 2022

The answer is not C. 4.5 Service value chain "The central element of the SVS is the service value chain, an operating model which outlines the key activities required to respond to demand and facilitate value realization through the creation and management of products and services."

TraktarkOption: A
Feb 7, 2023

According to ITIL, each value stream should be designed with a specific combination of service value chain activities to ensure that the desired outcomes and benefits are achieved efficiently and effectively. The service value chain is a sequence of activities that are performed to design, transition, deliver, and improve services. By designing each value stream with a specific combination of these activities, organizations can ensure that their services meet customer needs and business goals in the most efficient and effective manner possible.

Mikkamakka29Option: A
Nov 4, 2023

Value streams are designed by combining different service value chain activities in a specific way to create value through the delivery of services or products. These combinations are tailored to achieve the objectives of a particular service or product and are not one-size-fits-all; they must be crafted to meet the unique circumstances and needs of each situation.

klezlilOption: A
Dec 1, 2021

The value chain is an operating model, not the value stream, so I think A is correct.

lo_01234_olOption: C
Jan 28, 2023

Creation of value: C.

RayGOption: A
Nov 23, 2021

answer A is correct. "Service value streams are specific combinations of activities and practices, and each one is designed for a particular scenario."

MDNowfalOption: C
Nov 28, 2021

ccccccccccc

bigpete975Option: A
Dec 24, 2021

A is correct.

didigigiOption: A
Feb 11, 2022

Aaaaaaa

RifolOption: A
Mar 23, 2022

Letter A sagot dito boruto

ManixOption: C
Jan 11, 2023

Question is about Value creation, co C is better answer than A. The central element of the SVS is the service value chain, an operating model which outlines the key activities required to respond to demand and facilitate value realization through the creation and management of products and services.

NomNom2Option: C
Feb 26, 2023

C. is correct. In the context of ITIL 4, a value stream is a sequence of activities that creates and delivers a product or service to a customer. Value streams are used to identify the steps and processes required to deliver value, and to optimize the flow of work across the service value chain. Each value stream should be designed with a specific combination of service value chain activities, which are the key activities required to deliver value.

Panda_man
May 28, 2023

Nope, value chain is operating model - not a value stream

[Removed]Option: C
Mar 9, 2023

Should be C

celomomoOption: C
Aug 15, 2023

C. A value stream is an operating model for creating value through products and services.

KimoKonoOption: C
Mar 23, 2024

ITIL defines value stream as a series of steps an organization undertakes to create and deliver products and services to consumers.