Which is NOT a component of the service value system?
Which is NOT a component of the service value system?
The service value system (SVS) includes the service value chain, continual improvement, and governance as components. Opportunity and demand are not considered components of the SVS; they are external inputs that trigger activities within the SVS.
Great - Guiding Principles Grandma - Governance Sells - SVC P - Practices C's - Continual Improvement
It is not the Grandma; it is the Great Gatsby who is selling the PCs...
B is correct.
SVS : Guiding principle Governance Service Value Chain Practices Continual Improvement
Correct B. Opportunity and demand