ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 224


Which activity is NOT recommended by the 'start where you are' guiding principle?

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Correct Answer: D

The 'start where you are' guiding principle emphasizes understanding the current state before making changes. This means evaluating existing processes and resources before deciding whether they need to be modified or replaced. Discarding existing processes before assessing their usefulness goes against this principle, as it does not consider the value or efficacy of what is already in place.

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randy227Option: D
Mar 28, 2023

4.3.7 The technology already available in the organization may have features and functionalities that are currently untapped and under-utilized.