Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 224

Which activity is NOT recommended by the 'start where you are' guiding principle?

    Correct Answer: D

    The 'start where you are' guiding principle emphasizes understanding the current state before making changes. This means evaluating existing processes and resources before deciding whether they need to be modified or replaced. Discarding existing processes before assessing their usefulness goes against this principle, as it does not consider the value or efficacy of what is already in place.

Discussion
randy227Option: D

4.3.7 The technology already available in the organization may have features and functionalities that are currently untapped and under-utilized.