Which is included in the purpose of the 'change enablement' practice?
Which is included in the purpose of the 'change enablement' practice?
The purpose of the 'change enablement' practice includes ensuring that risks have been properly assessed. This practice focuses on assessing risks, authorizing changes, and managing a change schedule to maximize successful service and product changes. Other options like making new and changed services available (A), recording and reporting changes of state (C), and managing the lifecycle of IT assets (D) belong to different practices.
A. Make new and changed services available for use = release management B. Ensure that risks have been properly assessed = change enablement C. Record and report selected changes of state = monitoring and event management D. Plan and manage the full lifecycle of all IT assets = IT assets management
is there any different between change enablement and change control
No I think not, I have a pocket guide from ITIL 4, and the change control practice isn't mentioned there, only change enablement.
B Change enablement practice - The practice of ensuring that risks are properly assessed, authorizing changes to proceed and managing a change schedule in order to maximize the number of successful service and product changes.
I believe "change control" is ITILv3 while in ITILv4 "change control" is rebranded to "change enablement"
5.2.4 Change enablement The purpose of the change enablement practice is to maximize the number of successful service and product changes by ensuring that risks have been properly assessed, authorizing changes to proceed, and managing the change schedule.