Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 190

Which type of change is MOST LIKELY to be initiated as part of the 'service request management' practice?

    Correct Answer: C

    The type of change most likely to be initiated as part of the 'service request management' practice is a standard change. Standard changes are pre-authorized, low-risk, and routine changes that follow a documented procedure or work instruction. These types of changes are commonly associated with service request management because they can be easily managed and efficiently implemented without requiring additional approval processes.

Discussion
kanchantanwaniOption: C

Service request management is handling all pre-defined, user-initiated service requests = standard change which are pre-authorized changes

heerowiindOption: C

service request = standard change

BakayaloOption: C

Standard change -> Normal change - >Emergency Change

bigpete975Option: C

C is correct.

dadageer

thats correct!

boyladdudemanOption: C

C is correct