Which type of change is MOST LIKELY to be initiated as part of the 'service request management' practice?
Which type of change is MOST LIKELY to be initiated as part of the 'service request management' practice?
The type of change most likely to be initiated as part of the 'service request management' practice is a standard change. Standard changes are pre-authorized, low-risk, and routine changes that follow a documented procedure or work instruction. These types of changes are commonly associated with service request management because they can be easily managed and efficiently implemented without requiring additional approval processes.
service request = standard change
Service request management is handling all pre-defined, user-initiated service requests = standard change which are pre-authorized changes
Standard change -> Normal change - >Emergency Change
C is correct
thats correct!
C is correct.