Which does the ITIL service value system discourage?
Which does the ITIL service value system discourage?
The ITIL service value system discourages organizational silos. ITIL promotes collaboration across different functions and departments to deliver value to customers efficiently. Silos can hinder communication and coordination, ultimately reducing the overall effectiveness of service management.
Architecture of the ITIL SVS specifically enables flexibility and discourages siloed working.
4.1 Service value system overview The architecture of the ITIL SVS specifically enables flexibility and discourages siloed working.
B-Organizational silos
B is correct.