ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 314


What is the value of a service?

Show Answer
Correct Answer: C

The value of a service is the benefits, usefulness, or importance of the service, as perceived by the stakeholders. This perception is subjective and can vary depending on the stakeholder's needs, experiences, and expectations. Measuring the value goes beyond just the financial aspect; it includes the overall impact and benefits that the service delivers to those who use it.

Discussion

1 comment
Sign in to comment
DarsenatorOption: C
Jan 30, 2023

C Keyword = Perceived C. The benefits, usefulness, or importance of the service, as PERCEIVED by the stakeholders