Which statement about service requests is CORRECT?
Which statement about service requests is CORRECT?
Service requests are specific user or customer requests for information, access to resources, or the fulfillment of a standard service. They typically follow a predefined process or workflow that involves initiation, approval, and fulfillment. These processes are documented and standardized to ensure consistent handling of service requests and to provide a structured approach to managing them. By using standard procedures, organizations can effectively manage and fulfill service requests in a timely and efficient manner.
Since service requests are pre-defined and pre-agreed as a normal part of service delivery, they can usually be formalized, with a clear, standard procedure for initiation, approval, fulfilment, and management. Some service requests have very simple workflows, such as a request for information.
The correct answer is: D. Service requests are usually formalized using standard procedures for initiation, approval, and fulfillment. Explanation: Service requests are specific user or customer requests for information, access to resources, or the fulfillment of a standard service. They typically follow a predefined process or workflow that involves initiation, approval, and fulfillment. These processes are documented and standardized to ensure consistent handling of service requests and to provide a structured approach to managing them. By using standard procedures, organizations can effectively manage and fulfill service requests in a timely and efficient manner.
nothing else is making sense so yes D
D is the most obvious answer.
D is correct.
A is correct
Explain why A?
D est correct!