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ITILFND V4 Exam - Question 315


Which is the MOST LIKELY way of resolving major incidents?

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Correct Answer: C

Resolving major incidents typically requires the coordinated effort of a temporary team working together to identify a resolution. Major incidents are usually complex and involve significant impact, necessitating input from various stakeholders, such as support teams, service providers, and suppliers. This collective approach ensures that diverse expertise and resources are mobilized to rapidly and effectively address the issue.

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gpfsOption: C
Nov 27, 2022

Axelos 5.2.5 The most complex incidents, and all major incidents, often require a temporary team to work together to identify the resolution.

Panda_manOption: C
Apr 23, 2023

The most complex incidents, and all major incidents, often require a temporary team to work together to identify the resolution. This team may include representatives of many stakeholders, including the service provider, suppliers, users, etc

JoshuauuOption: A
Nov 25, 2022

I think this would be A