ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 101


Which two practices use workarounds?

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Correct Answer: C

Workarounds are typically associated with problem management and incident management. Problem management involves identifying and resolving the root cause of incidents, and in the process, workarounds may be used to temporarily mitigate the impacts of incidents. Incident management focuses on restoring normal service operations as quickly as possible, often using workarounds to address issues while more permanent fixes are identified.

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makowskim3Option: C
Aug 8, 2021

C is correct.

certgreedOption: C
Apr 12, 2022

correct answer is C

bigpete975Option: C
Dec 24, 2021

C is correct.