Which statement about the use of measurement in the 'start where you are' guiding principle is CORRECT?
Which statement about the use of measurement in the 'start where you are' guiding principle is CORRECT?
In the context of the 'start where you are' guiding principle, it is important to use measurement to support direct observation. Measurements can provide quantitative data, but direct observation helps in understanding the context and provides qualitative insights. Therefore, the correct statement is that measurement should always be used to support direct observation.
A: Services and methods already in place should be measured and/or observed directly to properly understand their current state and what can be re-used from them.
Ans A: This principle implies that measurement should complement direct observation, not replace it. Direct observation provides contextual understanding, while measurement offers quantitative data. Both are valuable for accurately assessing the current state of services and processes when initiating improvements or changes.
A: The use of measurement is important to this principle. It should, however, support but not replace what is. observed
4.3.2.1 Assess where you are - Services and methods already in place should be measured and/or observed DIRECTLY to properly understand their current state and what can be re-used from them.
A is the answer
correct answer is A
A is correct.