ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 311


What is a user?

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Correct Answer: C

A user is the role that uses services.

Discussion

3 comments
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MjomaneOption: A
Mar 16, 2024

It should be (A)

rikku111
Mar 27, 2024

No, the book defines a user to be C 2.2.2 Service Consumers

RogercamposOption: C
Apr 7, 2024

The user never defines nothing, only use the services

Lucas_trinitOption: C
May 12, 2024

[Resposta correta C 2.2.2] Funções: Cliente - Função que define os requisitos de um serviço Usuário - Função que Utiliza os serviços Patrocinador - Função que autoriza o orçamento para consumo de serviços