ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 177


Which activity is part of the 'continual improvement' practice?

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Correct Answer: C

Prioritizing and creating business cases for improvement initiatives is a fundamental part of the 'continual improvement' practice. This activity involves evaluating and selecting improvement opportunities, ensuring they align with organizational goals, and securing necessary resources and support to implement the improvements. This systematic approach helps to sustain and enhance the efficiency and effectiveness of processes and services.

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bigpete975Option: C
Dec 24, 2021

C is correct.

NVAVOption: C
Jul 3, 2023

C. Making business cases for improvement, Identifying and logging opportunities is one of the activities that is part of the ‘continual improvement’ practice.