Which of the four dimensions contributes is concerned with service integration and management?
Which of the four dimensions contributes is concerned with service integration and management?
Service integration and management (SIAM) is primarily concerned with coordinating and managing the activities and performance of multiple suppliers to ensure they work together effectively. This directly pertains to the 'Partners and suppliers' dimension, which involves the selection, management, and coordination of suppliers as well as defining service level agreements and measuring performance.
One of the ways organizations are managing their interactions with partners and suppliers is through a framework called SIAM (Service Integration and Management), which involves using an integrator to enact and manage common, coordinated processes across multiple partners and suppliers.
3.3 One method an organization may use to address the partners and suppliers dimension is service integration and management. This involves the use of a specially established integrator to ensure that service relationships are properly coordinated. Service integration and management may be kept within the organization, but can also be delegated to a trusted partner.
Correct answer: A
Service Integration and management is one of the methods the organizations can use to address the partners and supplier dimension, which involves the establishment of an integrator who would establish the service relationships for effective communication and collaboration.
Service integration is a software
A is the answer. Hello Team, the answer should be updated, the axelos book states : One method an organization may use to address the partners and suppliers dimension is service integration and management.
The answer is A. Partners and suppliers. Service integration and management (SIAM) is a framework for managing multiple suppliers of services. It is concerned with the coordination of the activities of these suppliers to ensure that they work together effectively to deliver the required services. The partners and suppliers dimension of SIAM addresses the following: The selection and management of suppliers The definition of service level agreements (SLAs) The coordination of incident and problem management The sharing of information and data The measurement of performance The other three dimensions of SIAM are: Organizations and people: This dimension addresses the roles and responsibilities of the different organizations and people involved in SIAM, as well as the culture and behaviors that support effective collaboration. Value streams and processes: This dimension addresses the identification and optimization of the value streams that deliver the required services. Information and technology: This dimension addresses the use of information and technology to support SIAM, such as service management tools and platforms. So the answer is A. Partners and suppliers
A is correct
IAW Axelos 3.3, "Service integration and management may be kept within the organization, but also be delegated to a trusted partner". That is the connection to partners and suppliers. It's A.
correct answer is C
.correct answer is A
The dimension that is most concerned with service integration and management is **A. Partners and suppliers**¹. Service Integration and Management is one of the methods organizations can use to address the partners and supplier dimension, which involves the establishment of an integrator who would establish the service relationships for effective communication and collaboration¹. So, the correct answer is **A. Partners and suppliers**.
3.3 - One method an organization may use to address the partners and suppliers dimension is service integration and management