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ITILFND V4 Exam - Question 261


Which practice nurtures links with stakeholders at strategic and tactical levels?

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Correct Answer: B

Relationship management is the practice that focuses on establishing and nurturing links with stakeholders at both strategic and tactical levels. This practice ensures that an organization builds and maintains positive relationships with its stakeholders, addressing their needs and expectations. Supplier management, continual improvement, and service level management, while important, do not primarily emphasize creating and nurturing these stakeholder relationships.

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Maryjn3Option: B
Nov 8, 2022

Correct answer B: 5.1.9 Relationship management: The purpose of the relationship management practice is to establish and nurture the links between the organization and its stakeholders at strategic and tactical levels.