Which practice would help a user gain access to an application that they need to use?
Which practice would help a user gain access to an application that they need to use?
Service request management is the practice that provides a standardized and efficient process for users to submit their requests for access to services, applications, information, or specific actions. When a user needs access to an application, they can submit a service request through the service request management process. The request is then evaluated and fulfilled according to the established procedures and controls. This practice is designed to help users gain access they need in an organized and controlled manner.
Gaining access should be required a service request therefore service request management is right answer.
agreed with Samit3011
Access a defined request, it should be C
After the request is submitted, service request management will eventually submit a standard change request to change enablement (CCB). So providing the access is really up to change enablement. If the CCB evaluates and finally approves, the access is provided to the requester. If the CCB think it's too risky they can disapprove and no access is provided. So, it's really up to the Change enablement practice, not Service request management
I think the question is incorrect, because the question is which service would "help" a user get access, and then it is C- Service Request Mgmt. If the question was which service is responsible for granting access to users, B would be acceptable. Therefore, the current question is misleading.
Obviously it's C
C should be the right answer.
C is correct.
C is the right answer
C is the answer
C is the answer
After the request is submitted, service request management will eventually submit a standard change request to the change enablement (CCB). So providing the access is really up to change enablement. If CCB evaluates and finally approves, the access is provided if they think it's too risky they can disapprove and no access is provided. So, it's really up to the Change enablement practive not Service request management
Gaining access to an application, a user submits a ticket first, therefore, the answer should be C
Gaining access will need service request
The answer is C
Correct C.
C is the right answer
The correct answer is: C. Service request management. Explanation: Service request management is the practice that focuses on handling user requests for access to services, information, or specific actions. It provides a standardized and efficient process for users to submit their requests and ensures that the appropriate actions are taken to fulfill those requests. In the given scenario, if a user needs access to an application, they can submit a service request through the service request management process. The request will then be evaluated, authorized, and fulfilled according to the established procedures and controls.