Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 28

What can help to reduce resistance to a planned improvement when applying the guiding principle 'collaborate and promote visibility'?

    Correct Answer: B

    Increasing collaboration and visibility for the improvement can help reduce resistance to planned improvements. By actively involving stakeholders and promoting transparency, organizations can build trust, address concerns early, and foster a sense of ownership among those affected by the change. This approach aligns with the guiding principle 'collaborate and promote visibility,' which emphasizes the importance of shared information and open communication to mitigate resistance and ensure the success of improvements.

Discussion
AnsisyOption: B

4.3.4 Collaborate and promote visibility: ork and its results should be made visible, hidden agendas should be avoided, and information should be shared to the greatest degree possible... When improvement activity occurs in relative silence, or with only a small group being aware of the details, assumptions and rumours can prevail. Resistance to change will often arise as staff members speculate about what is changing and how it might impact them.

NetMasterXOption: B

Admins need to change the answer. This service can't be trusted with mistakes like this.

KimoKonoOption: B

Involving customers after all planning has been completed may lead to missed opportunities for valuable input and collaboration. Admins need to change the answer please, thank you!

MokhzalOption: B

It's B

HJafaOption: B

Everyone said B, why it is still showing the wrong answer??

Andrea_todonOption: B

It's B

farouk450Option: B

should be B

celomomoOption: B

B. Increasing collaboration and visibility for the improvement The guiding principle "collaborate and promote visibility" in ITIL v4 emphasizes the importance of involving stakeholders, sharing information, and fostering collaboration to drive successful improvements.

holymollyOption: B

B for me is the correct choice If you need full questions touch me at <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="e5888a89899ccb82849791808ba58a9091898a8a8ecb868a88">[email protected]</a>

Who_Am_IOption: B

B. Increasing collaboration and visibility for the improvement Increasing collaboration and visibility helps to ensure that stakeholders are involved and informed throughout the process. This can reduce resistance by building trust, addressing concerns early, and fostering a sense of ownership and involvement in the improvement process.

ElderbaOption: B

correct

FLopesOption: B

Logically B

dharmaitilOption: B

. Increasing collaboration and visibility for the improvement

Mahakaal97Option: B

Should be B

LeeVeeOption: B

Should be B

NetMasterXOption: B

C is the correct answer. Fix it.

itelessons

you selected B, however you say C; strange!

MarlyMallOption: B

B for sure