ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 28


What can help to reduce resistance to a planned improvement when applying the guiding principle 'collaborate and promote visibility'?

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Correct Answer: B

Increasing collaboration and visibility for the improvement can help reduce resistance to planned improvements. By actively involving stakeholders and promoting transparency, organizations can build trust, address concerns early, and foster a sense of ownership among those affected by the change. This approach aligns with the guiding principle 'collaborate and promote visibility,' which emphasizes the importance of shared information and open communication to mitigate resistance and ensure the success of improvements.

Discussion

17 comments
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AnsisyOption: B
Oct 17, 2022

4.3.4 Collaborate and promote visibility: ork and its results should be made visible, hidden agendas should be avoided, and information should be shared to the greatest degree possible... When improvement activity occurs in relative silence, or with only a small group being aware of the details, assumptions and rumours can prevail. Resistance to change will often arise as staff members speculate about what is changing and how it might impact them.

NetMasterXOption: B
Jan 24, 2024

Admins need to change the answer. This service can't be trusted with mistakes like this.

celomomoOption: B
Aug 10, 2023

B. Increasing collaboration and visibility for the improvement The guiding principle "collaborate and promote visibility" in ITIL v4 emphasizes the importance of involving stakeholders, sharing information, and fostering collaboration to drive successful improvements.

farouk450Option: B
Oct 6, 2023

should be B

Andrea_todonOption: B
Oct 22, 2023

It's B

HJafaOption: B
Oct 26, 2023

Everyone said B, why it is still showing the wrong answer??

MokhzalOption: B
Nov 20, 2023

It's B

KimoKonoOption: B
Feb 27, 2024

Involving customers after all planning has been completed may lead to missed opportunities for valuable input and collaboration. Admins need to change the answer please, thank you!

MarlyMallOption: B
Nov 8, 2023

B for sure

NetMasterXOption: B
Dec 15, 2023

C is the correct answer. Fix it.

itelessons
Dec 23, 2023

you selected B, however you say C; strange!

LeeVeeOption: B
Dec 16, 2023

Should be B

Mahakaal97Option: B
Apr 6, 2024

Should be B

dharmaitilOption: B
Apr 7, 2024

. Increasing collaboration and visibility for the improvement

FLopesOption: B
May 3, 2024

Logically B

ElderbaOption: B
Jul 1, 2024

correct

Who_Am_IOption: B
Jul 14, 2024

B. Increasing collaboration and visibility for the improvement Increasing collaboration and visibility helps to ensure that stakeholders are involved and informed throughout the process. This can reduce resistance by building trust, addressing concerns early, and fostering a sense of ownership and involvement in the improvement process.

holymollyOption: B
Jul 21, 2024

B for me is the correct choice If you need full questions touch me at <a href="/cdn-cgi/l/email-protection" class="__cf_email__" data-cfemail="e5888a89899ccb82849791808ba58a9091898a8a8ecb868a88">[email protected]</a>