Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 145

What can be described as an operating model for the creation and management of products and services?

    Correct Answer: B

    The service value chain is an operating model that outlines the key activities required to respond to demand and facilitate value realization through the creation and management of products and services.

Discussion
El_CapitanOption: B

The central element of the SVS is the service value chain, an operating model which outlines the key activities required to respond to demand and facilitate value realization through the creation and management of products and services

bigpete975Option: B

B is correct.