What type of charge is often used for resolving incidents or implementing security patches?
What type of charge is often used for resolving incidents or implementing security patches?
An emergency change is typically used for situations that require immediate action, such as resolving incidents or implementing security patches. Emergency changes bypass the usual change management processes to quickly address critical issues that cannot wait for the normal change cycle.
Why is the question combining resolving incident which is a standard change with security patch which is an emergency change? Answer can be Emergency only if it is about security patches. Please correct me if I am wrong.
Please update question from "charge" to "change"
I don't think frequent emergency changes are likely in any healthy organization. Standard changes often resolve incidents without further approval and can include provisions of devices such as installing an app for a user, or installing a 'windows update security patch'. Standard changes include service requests. This is not verbatim in the textbook but can be inferenced.
5.2.4 Emergency changes These are changes that must be implemented as soon as possible; for example, to resolve an incident or implement a security patch.
Resolving incidents and implementing security patches would be emergency change.
Emergency changes need to be implemented as soon as possible, perhaps in response to an issue or a security breach. They are assessed and authorised when possible, but some steps (e.g. testing) might be left out if the level of urgency justifies it.
I guess typo mistake, the question should be - What type of "Change" not Charge and the answer is C: Emergency Change
The keyword is incidents. This is an emergency. It's an emergency change. C
C is correct: Emergency change - A change that must be implemented as soon as possible without strictly following the standard process e.g. to resolve an incident or implement a security patch.