Which dimension of service management considers the workflows and controls needed to deliver services?
Which dimension of service management considers the workflows and controls needed to deliver services?
The dimension of service management that considers the workflows and controls needed to deliver services is 'Value streams and processes'. This dimension focuses on defining the activities, workflows, controls, and procedures necessary to achieve agreed-upon objectives and enable value creation through products and services.
The answer is D. About value streams and processes : As with the other dimensions of service management, the value streams and processes dimension is applicable to the SVS in general, as well as to specific products and services. In both these contexts, it defines the activities, workflows, controls, and procedures necessary to achieve agreed-upon objectives.
I agree. D
D is correct
D. is the correct answer
D. Value streams and processes
Definetly D. As stated in book by AXELOS: 3.4 The fourth dimension of service management is value streams and processes.. It defines the activities, workflows, controls and procedures needed to achieve agreed objectives.
The answer is D The fourth dimension includes the value streams and processes. It is by no means the least important because of its placement. Other dimensions have to be understood if this dimension needs to deciphered. In this dimension, the other three dimensions are put together and sewn into a coordinated set of steps to co-create value. Service management elements such as processes, procedures, work activities, work
which is correct answer/?
Definetly D. As stated in book by AXELOS: 3.4 The fourth dimension of service management is value streams and processes.. It defines the activities, workflows, controls and procedures needed to achieve agreed objectives.
how is it B hahaha, it should be D
B is very doubtful, i knew it was D.
The answer is D.
it defines the activities, workflows, controls, and procedures necessary to achieve agreed-upon objectives
The value streams and processes dimension is concerned with how the various parts of the organization work in an integrated and coordinated way to enable value creation through products and services. This dimension defines the activities, workflows, controls and procedures needed to achieve agreed objectives
D is good
Value streams and processes not information and technology.
workflow is like processes (and value streams) about activities
D. Value streams and processes