Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 110

Which is a key activity carried out in the 'did we get there?' step of the 'continual improvement' model?

    Correct Answer: D

    In the 'did we get there?' step of the 'continual improvement' model, the key activity is to evaluate measurements and metrics. This involves assessing whether the desired improvements have been achieved by analyzing data collected through various metrics and ensuring that the targets set during the planning phase have been met.

Discussion
SandyIndiaOption: D

A. Define measurable targets. Where Do We Want To Be? B. Perform baseline assessments. Where Are We Now? C. Execute improvement actions. How Do We Get There? D. Evaluate measurements and metrics. Did We Get There?

Bakayalo

Wrong description: C: execute improvement plan - should be ‘Take action ‘ instead

ZonciOption: D

A. Define measurable targets. Where Do We Want To Be? B. Perform baseline assessments. Where Are We Now? C. Execute improvement actions. Take action D. Evaluate measurements and metrics. Did We Get There?

certgreedOption: D

correct answer is D

bigpete975Option: D

D is correct.

NkparksOption: D

Confirmed evaluate metrics and KPI’s