Which is part of the definition of a customer?
Which is part of the definition of a customer?
A customer is someone who defines the requirements for a service, essentially detailing what they need or expect from the service. This role is critical as it sets the parameters and expectations for what the service should deliver.
A. The role that defines the requirements for a service = customer B. A means of enabling value co-creation = service C. The role that authorizes budget for service consumption - sponsor D. A set of specialized organizational capabilities for enabling value = service management
a person who defines the requirement for a service and take responsibility for the outcomes of the service consumption.
A is correct.
A is the answer as a customer is the role that assumes responsibility for the outcomes and defines requirements.