What is MOST LIKELY to be handled as a service request?
What is MOST LIKELY to be handled as a service request?
A service request typically involves a user or organization's request for a resource or service that is part of the standard services offered by the IT department. Examples include setting up new equipment, creating new user accounts, or, in this case, providing a virtual server for a development team. This is in contrast to managing service interruptions, emergency changes, or implementing workarounds, which are usually categorized under incident management or problem management.
a request for provision of a resource or service (for example, providing a phone or laptop to a user, or providing a virtual server for a development team)