What is the customer of a service responsible for?
What is the customer of a service responsible for?
The customer of a service is responsible for defining the requirements for the service. This involves detailing what the service should achieve and the criteria it must meet to satisfy their needs. Other roles, such as provisioning the service, using the service, and authorizing the budget for the service, are typically handled by service providers, users, and sponsors respectively.
A. Defining the requirements for the service = customer B. Provisioning the service = service provider C. Using the service = user D. Authorizing the budget for the service = sponsor
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Correct answer : - Defining the requirements for the service