What can a service remove from the consumer and impose on the consumer?
What can a service remove from the consumer and impose on the consumer?
A service can remove costs from the consumer by taking over certain activities that the consumer would otherwise need to handle, such as staffing or technology overheads. Simultaneously, it can impose costs on the consumer due to service consumption requirements, which may include fees charged by the service provider and additional costs such as training or network expenses. Therefore, the correct answer is costs.
From the service consumer's perspective, there are two types of costs involved in the service relationship ○ Cost removed from the consumer by the service (part of the value proposition). This may include costs of staff, technology, and other resources, which the consumer does not need to provide Cost imposed on the consumer by the service (the cost of service consumption). The total cost consuming a. service includes the price charged by the service provider (if applicable), plus other costs such as staff training, costs of network utilization, procurement, etc. Some consumers describe this as what they have to "invest" to consume the service
Answer is C. See 2.5.2.
can someone tell me why C is correct? i can only find description o Utility - Utility: The functionality offered by a product or service to meet a particular need. Utility can be summarized as 'what the service does' and can be used to determine whether a service is 'fit for purpose'. To have utility, a service must either support the performance of the consumer or remove constraints from the consumer. Many services do both.
Just go by logic reading the question: A service delivered by a customer: as part of CSI can remove 'Costs' by automating (for e.g) and can impose 'Costs' by let's say recommending to monitor some additional components in customer environments which weren't monitored earlier but by buying additional license for monitoring tool (Imposing cost) can deliver value and more efficient service. Hope that helps
to a customer *
C is correct.
correct answer is C
C is correct