Which activity contributes to the 'where are we now?' step of the 'continual improvement' model?
Which activity contributes to the 'where are we now?' step of the 'continual improvement' model?
Performing baseline assessments is crucial in the 'where are we now?' step of the 'continual improvement' model. This activity involves gathering data and information about the current state of processes, services, and performance metrics. It helps in understanding the existing situation, identifying areas for improvement, and establishing a starting point for measuring progress.
1. What is the vision -> Business mission, vision goals and objectives 2. Where are we now -> Perform baseline assessments (knowing the start point) 3. where do we want to be -> Define measurable targets (knowing end point) 4. How do we get there -> Define the improvement plan 5. take action -> execute improvement plan 6. Did we get there -> evaluate metrics and KPIs -> How do we keep the moment going?
correct answer: B - 4.6.1.2 Step 2: Where are we now? A key element in this step is a current state assessment. Current state assessments should be done through objective measurement whenever possible. Current state assessments should be done through objective measurement whenever possible.
The answer is B A. Executing improvement actions >> Take action B. Performing baseline assessments >> Where we are now C. Defining the improvement plan >> How do we get there D. Understanding the business mission >> What is the vision
B = Where are we now -> Perform baseline assessments (knowing the start point)
answer B
ANSWER B
The answer is B
Performing baseline assessments involves gathering data and information about the current state of processes, services, and performance metrics. This step helps in understanding the existing situation, identifying areas for improvement, and establishing a starting point for measuring progress. Therefore, it directly contributes to assessing "where are we now?" in the continual improvement process.