ITILFND V4 Exam QuestionsBrowse all questions from this exam

ITILFND V4 Exam - Question 55


Which statement about outputs is CORRECT?

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Correct Answer: C

Outputs contribute to the achievement of outcomes. Outputs are the tangible or intangible deliverables produced by activities within a process. They are what an organization directly produces and offers to consumers or other stakeholders. These outputs are designed to enable consumers to achieve their desired outcomes, making Option C the correct statement.

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AnsisyOption: C
Oct 19, 2022

2.5.1 - Outcomes - Acting as a service provider, an organization produces outputs that help its consumers to achieve certain outcomes.