Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 256

Which practice recommends that organizations develop competencies in techniques such as strength, weakness, opportunity, and threat (SWOT) analysis, and balanced scorecards?

    Correct Answer: B

    Continual improvement is the practice that recommends organizations develop competencies in techniques such as SWOT analysis and balanced scorecards. This is because continual improvement focuses on ongoing enhancement of services and processes, which involves evaluating current strengths, weaknesses, opportunities, and threats, as well as using balanced scorecards to measure performance against strategic goals.

Discussion
Maryjn3Option: B

Correct answer B

MD22Option: B

Continual Improvement, first you need a vision, then you should do baseline asessments like SWAT