Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 69

What is a change schedule PRIMARILY used for?

    Correct Answer: D

    A change schedule is primarily used to help manage normal changes. It is a tool utilized in ITIL change management to coordinate changes, minimize the risk of disruption, and ensure changes are implemented in a structured and consistent manner. While it can also be used to plan other types of changes, its main purpose is to manage normal changes by scheduling, assessing, and authorizing them according to standard procedures.

Discussion
RaymondChanOption: D

The change schedule is used to help plan changes, assist in communication, avoid conflicts, and assign resources. D seems correct.

TraktarkOption: D

The correct answer is D. To help manage normal changes. A change schedule is a tool used in ITIL change management to help manage normal changes to IT services and infrastructure. It provides a structured approach to planning, reviewing, and implementing changes, and is used to coordinate changes, minimize the risk of disruption, and ensure that changes are made in a consistent and controlled manner. The change schedule is primarily used to manage normal changes, although it may also be used to help plan emergency changes. Other activities in change management include change assessment and approval, change implementation and testing, and change evaluation and closure.

MrTargaryenOption: D

I was originally going with C but when I read the comments, I think D is more closer. Analysis: Standard change - pre-approved Emergency change - does not need to discussed in scheduled call, urgent. Normal change - normally assessed in the call with change authority

mac89Option: C

Not C ?

sephereth

i think D. is still the right answer, "The change schedule is used to help plan changes, assist in communication, avoid conflicts, and assign resources." reads like managing change. Normal change = "A change that needs to be scheduled, assessed, and authorized following a standard process."

NetMasterXOption: A

Standard and Normal changes are all in the Change Schedule. When implementing an Emergency change you should look to see what other changes are scheduled for conflicts.

SoshirazOption: D

C'est certain que ce n est pas C...

RhinoSauvageOption: D

FSC is primarly used for NORMAL changes

WanessaZisaOption: D

D is crrect

bengy78Option: D

It should be D as emergency changes are not normally part of the change schedule "Emergency changes are not typically included in a change schedule, and the process for assessment and authorization is expedited to ensure they can be implemented quickly."

Shank003Option: C

Change schedule covers all normal, emergency and standard changes so not sure if D would be absolutely correct. It does assigns a change authority too so shouldn't it be C?

Sizabona

Emergency change is not scheduled.