Which service request management decisions require that policies are established?
Which service request management decisions require that policies are established?
Deciding which service requests require approval necessitates the establishment of policies to ensure consistency, efficiency, and compliance with governance requirements. Policies provide a clear framework for which requests need further authorization, thus streamlining the decision-making process in service management.
C: 5.2.16 Policies should be established regarding what service requests will be fulfilled with limited or even no additional approvals so that fulfilment can be streamlined.
This info was never presented on the readings.