Which ITIL practice recommends performing service reviews to ensure that services continue to meet the needs of the organization?
Which ITIL practice recommends performing service reviews to ensure that services continue to meet the needs of the organization?
Service level management focuses on defining, documenting, and managing service levels to ensure that services continue to meet the agreed-upon needs and expectations of the organization and its customers. This includes conducting regular service reviews.
C: 5.2.15 Service level management - Service level management provides the end-to-end visibility of the organization’s services. To achieve this, service level management: performs service reviews to ensure that the current set of services continues to meet the needs of the organization and its customers
C seems correct.
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Ans C Service Level Management focuses on ensuring that the service levels agreed upon are met and continuously reviewed. This practice includes conducting regular service reviews to assess the performance of the services against the agreed standards and to identify opportunities for improvement, ensuring alignment with the evolving needs of the organization and its customers.
C is correct.
C is the answer
correct answer is C
c is correct
answer C
answer C
Service level management involves defining, documenting, and managing service levels to ensure that services continue to meet the agreed-upon needs and expectations of the organization and its customers. This includes regular service reviews.