Exam ITILFND V4 All QuestionsBrowse all questions from this exam
Question 200

Identify the missing word in the following sentence:

A customer defines the [?] for a service and takes responsibility for the outcomes of service consumption.

    Correct Answer: A

    A customer defines the requirements for a service and takes responsibility for the outcomes of service consumption. This means the customer specifies what is needed from the service and is accountable for how the service's results impact their operations or business.

Discussion
dharmaitilOption: A

Answer A

RogercamposOption: A

The correct is

DeQyabaOption: A

Requirements is the correct answer.