Which ITIL practice has the purpose to establish and nurture the links between the organization and its stakeholders at strategic and tactical levels?
Which ITIL practice has the purpose to establish and nurture the links between the organization and its stakeholders at strategic and tactical levels?
The ITIL practice that has the purpose to establish and nurture the links between the organization and its stakeholders at strategic and tactical levels is Relationship Management. This practice ensures that the relationship between the organization and its stakeholders is strong and effective, which is critical for aligning goals and improving collaboration.
5.1.9 Relationship management: The purpose of the relationship management practice is to establish and nurture the links between the organization and its stakeholders at strategic and tactical levels.
Keyword "nurture the links"
The answer is C Relationship Management, because the pain point is "links between the organization and its stakeholders"