Which of the four dimensions includes the knowledge bases needed to deliver and manage services?
Which of the four dimensions includes the knowledge bases needed to deliver and manage services?
The four dimensions of ITIL include Organizations and people, Information and technology, Partners and suppliers, and Value streams and processes. The dimension that includes the knowledge bases needed to deliver and manage services is Information and technology. This dimension encompasses the information and knowledge necessary for managing services, as well as the technologies required to support service delivery and management.
i think im ready to take the itilv4 exam.
Good luck matey!
Just took the ITIL v4 Exam and passed but with a very low score. Lots of questions on the test that are not on examtopics, but the questions here certainly are a good indication of the kind of questions you will see. The topics that had the most questions for my test were: Know the purpose and keyterms of 15 ITIL practices (7 points) Understand how the ITILguiding principles can help an organization adopt and adapt service management (6pts) Understand the keyconcepts of service management (5pts) All other categories were 2pts or less. Your test will be different but I suggest putting extra attention into the categories I listed. Good luck and thank examtopics
Exam in two days!
report back?
You are only going to see a few of exactly the same question from this material on the real exam. However, it is very beneficial to go through these questions and understand them. Also, if you don't want to read the book use youtube. It has many short videos explaining the material very well. :) Good Luck!
passed the exam successfully today but had around 5-6 questions from this dump only so I confirm the above. Still, the dump helps a lot
Ready to take the exam, 6 days left. Good luck to me
Thanks to the people who have prepared these questions...
Where are questions 294-302?
Yes I am waiting for them to.
Waiting..
2021-12-09, I've passed exm today, 30/40, however only about 50% of real exam questions are the same. So many new questions like service offering. But I have to say examtopics indeed helps you understand ITIL better.
Nice study and helpful, exam in 2 days good luck to me
Read for tomorrow's exam!!!
how was it
I'm still waiting for remining questions to be added
waiting for new questions
The technologies that support service management include, but are not limited to, workflow management systems, knowledge bases, inventory systems, communication systems, and analytical tools. Service management increasingly benefits from developments in technology. Artificial intelligence, machine learning, and other cognitive computing solutions are used at all levels, from strategic planning and portfolio optimization to system monitoring and user support. The use of mobile platforms, cloud solutions, remote collaboration tools, automated testing, and deployment solutions has become common practice among service providers.
Did anyone recently take the test? How was it?
Great work by the team!!! Thanks a lot
This was great and really helpful. Thanks to everyone.
B - correct